Salespro is software created for an automobile showroom. Now it is working with the 8th and updated version of CRM. It is a complete showroom management software that deals with the inquiry, booking, purchase, and vehicle service of a customer. And also, it is a reminder software, i.e., reminds the vehicle service and vehicle insurance..
Product Modules
Enquiry Management
Enquiry management refers to the process of handling incoming queries, requests, or questions from potential customers or clients, often within the context of a sales, customer service, or support team. It involves the tracking, organizing, and responding to enquiries in an efficient and timely manner. The goal of enquiry management is to ensure that all enquiries are addressed appropriately and that any potential leads or opportunities are followed up on. And reports in enquiry management are essential for evaluating the efficiency and success of how enquiries are handled. By analyzing these reports, businesses can identify trends, optimize workflows, improve customer satisfaction, and convert more leads
Booking Management
Booking management refers to the process of handling reservations, appointments, or bookings for a service, event, or product. It involves managing the entire lifecycle of a booking, from the initial reservation to its completion, ensuring that all logistics are coordinated effectively. This is particularly important in industries such as hospitality, travel, healthcare, events, and customer service. Effective booking management helps optimize the customer experience, ensure resource utilization, and maintain accurate scheduling.
Reports are crucial in booking management to monitor performance, understand customer behavior, track revenue, and improve operational efficiency. Reports can be used to assess the overall health of the business, optimize resource allocation, and improve customer satisfaction
Customer Management
Effective customer management is a critical aspect of any business as it ensures smooth interactions with customers, increases sales opportunities, and enhances customer satisfaction. It encompasses activities like maintaining a detailed customer register, managing sales activities, generating invoices, and producing reports to gain insights into customer behavior and business performance.
Insurance and Service Reminder
A reminder system for insurance renewals and service-related activities is a valuable feature for businesses that want to ensure their customers stay on top of important deadlines and renewals. Whether it’s for vehicle insurance, health insurance, home insurance, or product/service maintenance (e.g., servicing vehicles, appliances, or equipment), automated reminders can improve customer retention, ensure compliance, and enhance overall customer satisfaction.
Service Management
Service Management is an essential function for businesses that offer maintenance, repair, installation, or other ongoing services. It includes managing customer service requests, scheduling jobs, tracking service progress, and ensuring that tasks are completed efficiently.
Spare Parts Management
Spare parts management is a crucial function in industries that rely on maintaining, repairing, and servicing equipment, machinery, vehicles, and other assets. It ensures that the right parts are available at the right time, minimizing downtime, reducing costs, and enhancing operational efficiency. Spare parts management involves the planning, procurement, storage, and distribution of parts required for maintenance, repair, or replacement.
Vehicle Stock Management
Vehicle Stock Management refers to the process of overseeing, tracking, and managing a fleet of vehicles, whether for sale (in an automotive dealership), rental (car rental companies), or internal use (business fleet management). Proper vehicle stock management is essential for ensuring vehicles are available when needed, maintenance schedules are adhered to, and inventory is optimized.
Payment and Receipt Management
Payment and receipt management is a critical aspect of any business or organization that involves the exchange of goods, services, or assets for monetary value. Efficient management of payments and receipts helps ensure smooth cash flow, proper accounting, and accurate financial records. It involves processing customer payments, issuing receipts, tracking outstanding invoices, and ensuring that all transactions are properly recorded and reconciled.
